Healthcare Intelligence

Turn clinical evidence into defensible action.

Connect claims, charts and your CMS files. See which risk dollars would survive a RADV audit, with every score checked against what CMS paid, every HCC against the chart and every claim line against its contract. Your coders review and sign off.

Evidence-linked · Human-reviewed · Matches CMS · Second-level QA · Audit-ready · BYOC

Member M-20418 · PY2026Unsupported

HCC 37 · Diabetes with chronic complications

Reported on claim, but no current-year encounter documents MEAT for the complication.

Claim 837P · DOS 2026-03-14

ICD-10 E11.22 reported

Current year

Progress note · 2025-11-02

p.3 — “DM2 with CKD stage 3”

Prior year

Lab panel · 2026-02-20

eGFR 52 mL/min

Current year
Routed to coder queue · Reviewer sign-off requiredOpen evidence →

What CMS paid you for, and what your charts can defend.

Every score checked against CMS, every condition against the chart page, then the coder's decision and the claim payments, captured from the live product.

HCC Evidence & RADV Readiness
Demo
Every night: what Medicare pays you for, what the charts prove, and what is missing

Captured from the live product on synthetic members and charts. No real patient data (PHI) is shown.

Patient data

How we handle PHI.

The model sees only what the task needs, and every call is logged by task, provider and model, never by content.

BAA before any PHI

We sign a BAA with you, and every vendor that can see PHI signs one with us, before real patient data is loaded.

No retention, no training

Only AI vendors your administrator approves, under zero data retention, with no failover to any other vendor, even during an outage. Your data never trains a model.

Masked, minimum necessary

Names, dates of birth and IDs are masked as placeholders before the model reads a chart header or summarises an answer. Writing SQL, it never sees patient records.

Rules decide, not the model

HCC mapping, hierarchies, dollar values and claim prices come from CMS files and your agreements. A person decides every finding, unless you switch on auto-accept for high-confidence Supported ones.

Your cloud, your AI

Run InferonIQ in your own cloud (BYOC) with your own AI account. PHI never reaches InferonIQ; we receive only license checks.

Demos run on synthetic patients. See the FAQ for detail.

Clinical evidence validation

A diagnosis on the claim is not the same as a diagnosis the chart supports.

InferonIQ validates HCC-supporting documentation using MEAT-based evidence, ICD-10 to HCC mappings, source provenance and encounter context. Unsupported, conflicting, historical or incomplete diagnoses are flagged for human review — with the quoted text and page behind every call.

MEAT — Monitor, Evaluate, Assess, Treat — is the industry framework for judging whether documentation supports a diagnosis. It is not a CMS rule that every element must appear; CMS requires that submitted diagnoses be substantiated by the medical record. InferonIQ uses it to decide what a coder should look at, and a person makes the decision.

E11.22 · Type 2 diabetes with diabetic CKD → HCC 37Supported
  • M

    Monitor

    Home glucose log reviewed, fasting 140–180

    Progress note · Assessment & plan · p.2

  • E

    Evaluate

    A1C 8.1% · eGFR 52 mL/min

    Lab panel · 2026-02-20 · p.4

  • A

    Assess

    “DM2 with CKD 3a, not at goal”

    Progress note · Assessment & plan · p.2

  • T

    Treat

    Continue metformin 1000 mg BID; repeat A1C in 3 months

    Medication list · p.3

“Diabetes mellitus” — problem list only, not discussed at the visit

Problem list · p.1

Needs review · no current evidence
Inside every finding

Everything a coder or auditor needs, on one finding.

One supported heart-failure finding (I50.42, HCC226, $5,759 a year) exactly as the product shows it: the evidence quoted from the chart, the documentation checks, the member’s other conditions, the arithmetic behind the dollars, the code mapping and what the AI was allowed to see.

MEAT evidence, quoted

Monitor, Evaluate, Assess, Treat: each with the exact words and the page. What is missing is shown as missing.

MEAT evidence 3 of 4: monitor, evaluate and assess quoted from the assessment and plan and a lab result on page 2; treat not documented

Documentation check

Signature, provider credential and record type, each with its source line, before a finding counts.

Documentation check: signed by Elena Rivera, MD credential acceptable, face-to-face visit acceptable

Member story

Every condition for this member, when the chart started backing it, and what it is worth.

Member story: heart failure backed by the chart since March 2026 worth $5,759, diabetes with chronic complications since April 2026

Candidate codes & HCC mapping

The code the AI found next to the code submitted, each mapped to its HCC, with the code sets and rule version used.

Candidate and submitted ICD-10-CM I50.42 both mapped to CMS-HCC 226 at 97% confidence; ICD-10-CM FY2026 April update, CMS-HCC V28, payment year 2027, rules v1.7.0

How the dollars were calculated

HCC, weight, the member’s CMS segment and monthly rate from the MMR, V28 hierarchies, normalization and the MA coding adjustment, line by line. Part D shown apart.

RAF impact $5,759 a year, RAF change 0.472, with the calculation: HCC226 weight 0.36, community non-dual aged segment, $1,166 a month from the MMR, normalization 1.079, MA coding adjustment 5.9%, Part D $159 a year shown separately

PHI protection & change history

Patient identifiers are replaced with placeholders before the AI reads the chart, and put back only inside InferonIQ. The model, tokens and a fingerprint of its reply are kept, and every re-valuation is recorded.

PHI protection record: name, date of birth, member ID and phone replaced by placeholders before the chart went to the model; model, time, tokens and output SHA-256 recorded; change history and rule trace

Captured from the live product on a synthetic member. No real patient data (PHI) is shown.

Chart review & sign-off

Your coders stay in charge of every chart.

AI reads the chart; a coder checks the reading against the page, corrects what it got wrong and decides each finding. The work moves up your review levels, and only what was agreed is exported.

Chart review: the source chart beside the fields the AI read, with signature, credential and record-type checks and an Export agreed findings action

Chart review in the live product, on a synthetic nurse-visit note. No real patient data (PHI) is shown.

Every chart accounted for

One row per chart received, by upload, sync or record retrieval: read or not, tied to a member and claim, or “Not matched” with the reason. Unread charts can be read on demand.

The page beside the reading

Patient, date of service, rendering provider, signature, credential and record type, each with its confidence and page, and every diagnosis linked to its finding.

Correct the reading, never the chart

A coder fixes a misread field. The chart re-matches at once, stale findings close, decided ones stay, and the correction is audited beside the original reading.

Signed off by the right person

Chart Reviewer → Chart Approval Manager → Medical Director, or the levels you define, mapped to your identity-provider groups, with target turnarounds and escalation to a named person.

Evidence Assurance

How you know the findings and the dollars are right.

RADV tests the whole program, not one code. InferonIQ checks the record, checks every member’s score against what CMS paid, puts a second reviewer on the decisions that matter and tracks every dollar from identified to realized.

Review quality

Every decision can stand a second look

Checks the record itself
Unsigned notes, RN, LPN or MA-only signatures and non-acceptable record types are held for review, citing CMS guidance.
Second-level QA
A different reviewer samples decisions, always including the high-value ones. A failed QA goes back to the queue.
Every finding explains itself
How to review it, the RAF calculation step by step, and a history of what changed it and why.
Rules changes, previewed
A locked benchmark shows exactly which cases change before a new rules version goes live.
Auto-accept, calibrated
If you switch on auto-accept, its confidence floor follows how often your coders agree with the engine, and QA keeps sampling.
Measured by your coders
Your own certified coders measure the engine’s accuracy on your charts, with a 95% range, before any figure is quoted.

Value ledger

Every dollar, from identified to realized

  • Identified$5.1M
  • Validated$3.8M
  • Actioned$3.4M
  • Resolved$3.3M
  • Realized$3.2M

Each member, HCC and payment year is counted once. Illustrative figures on synthetic data.

Every night, each member’s score is checked against what CMS paid, then condition by condition against CMS’s Model Output.

Dollars use each member’s own CMS rate from your MMR, with Part D, ESRD and PACE worked out separately. The RAF arithmetic equals CMS’s own V28 scorer on 954 test members. No accuracy figure is claimed on your charts until your own coders have measured it.

Outside coders see only the findings assigned to them, and only while a BAA is in force. Approved findings go out once, as FHIR R4 or CSV.

Choose which AI vendors may process your data. Nothing goes to any other vendor, even during an outage.

Where the exposure sits today.

Every contract

Unsupported HCCs before RADV

CMS now plans to audit every Medicare Advantage contract each year, about 550 of them, and to extrapolate findings across the contract (extrapolation is paused under a September 2025 court ruling that CMS is appealing). A diagnosis without current-year MEAT evidence is a plan-level exposure, not a single-claim problem.

Every member

Scores that drift from what CMS paid

CMS pays on the score in your MMR, not the one in your analytics. A diagnosis CMS never accepted, a retroactive status change or a condition counted without chart support moves money until someone recomputes it member by member.

Every line

Claims paid off-contract

Fee schedules, percent-of-Medicare terms, DRG, per-diem and stop-loss rates and NCCI edits are hard to check by hand, so underpayments and overpayments go unseen in both directions.

Capabilities

Built for the teams who have to defend the number.

HCC Validation

Check every diagnosis on every claim against the doctor’s note, map ICD-10 to the CMS-HCC model for the payment year, apply CMS hierarchies and put a RAF and dollar value on every finding.

  • ICD-10 → CMS-HCC V28 by payment year, hierarchies applied
  • RAF and $ impact per finding, at each member’s own CMS rate
  • Supported, unsupported, historical, conflicting or needs review, with page and quote

MEAT Evidence

Look for proof the provider monitored, evaluated, assessed or treated the condition — not just that it was listed. A problem-list or history-only mention is not accepted as support.

  • Assessment & plan, labs, medications and imaging cited
  • Quoted text with document and page
  • Current-year date-of-service checks

Chart Review & Correction

Open any chart and see the source page beside everything the AI read from it: patient, date of service, rendering provider, signature, credential, record type and every diagnosis, each linked to its finding. A coder corrects how the chart was read; the chart itself is never edited.

  • Charts worklist: read, tied to a member and claim, or “Not matched” with the reason
  • A correction re-matches the chart at once and closes findings it no longer supports
  • Identity is still checked, so a chart cannot be forced onto the wrong patient

Suspect Conditions

Surface diagnoses the chart documents — or pharmacy fills and lab results imply — that no claim carries, value each one in RAF and dollars, and send it to a coder, a chart chase or a provider query. Nothing is auto-coded.

  • Documented but not submitted, or at the wrong specificity
  • Pharmacy and lab signals with no claim (apixaban, eGFR, A1c)
  • Opportunity valued net of V28 hierarchies

Recapture

Last year’s conditions that CMS paid on, or a coder accepted, that no qualifying visit has documented yet this year, and members who have not been seen yet, each with the dollars at risk next year.

  • From the diagnoses CMS accepted (MAO-004) or last year’s accepted findings
  • Members with no qualifying visit within your rule
  • In the same retrieval worklist, exported the same way

Documentation Gaps

Turn unsupported and chart-less diagnoses — and conditions only pharmacy or lab data shows — into a ranked list of charts to fetch, exported to your retrieval team or vendor, and track every request until the returned chart has been read and reviewed.

  • One request per chart, ranked by HCC and RADV risk, dollar value shown
  • CSV export and status re-import for retrieval vendors such as Cotiviti or Reveleer
  • Returned charts matched and read automatically

Provider Queries

Where the note falls short, or pharmacy and lab data point to a condition nobody documented, send the treating provider a neutral question and track it to an answer. Providers never see dollars or HCC codes.

  • Clinical indicators and a question that asks for clinical judgment
  • Options always include another diagnosis, not present and unable to determine
  • Closes on its own once a reviewed chart documents the condition

RADV Readiness & Compliance Report

Know which risk dollars would survive a RADV audit. Trace every finding back to member, encounter, document, page and evidence, and hand auditors a PDF Compliance Report.

  • Safe versus at-risk dollars across open findings
  • An audit pack per finding: member → encounter → page, with the reviewer’s decision
  • PDF Compliance Report for auditors

Dollars the Way CMS Calculates Them

Every finding is valued on the payment year’s CMS-HCC model, with normalization and the MA coding adjustment, at each member’s own CMS rate from your Monthly Membership Report (MMR). Part D, ESRD and PACE are worked out separately.

  • Each member’s rate and segment from the MMR; your base rate only where the MMR does not cover a member
  • Part D (RxHCC) and ESRD each have their own figure, never added into Part C
  • PACE enrollees on CMS’s PACE blend for the year

Matches CMS & Model Output

Every night, recompute each member’s risk score from your MMR and MAO-004 and check it against the score CMS paid. Then compare condition by condition with CMS’s Model Output (MOR) file.

  • Each difference explained, with CMS’s later corrections applied
  • MOR: confirmed, RADV exposure or missed revenue for every condition CMS counted
  • CMS files uploaded or picked up from your SFTP, network drive, SharePoint, OneDrive, Google Drive or S3

Evidence Assurance

Prove the program itself is right: the record is checked, a second reviewer samples decisions, your own certified coders measure accuracy, a rules change is previewed before it reaches the queue, and every dollar is tracked from found to paid.

  • Signature, credential and record-type checks, citing CMS guidance
  • Second-level QA, and accuracy measured by your own certified coders
  • Value ledger, each member / HCC / year counted once; optional auto-accept calibrated to how often coders agree

Reviewer Guidance & History

Every finding explains itself: what Agree and Disagree mean, how to review it, the RAF calculation step by step, and a history of what changed it and why.

  • “How to review this finding”, written for the coder
  • Step-by-step RAF and estimated dollar calculation
  • Change history with the cause: rules, CMS / ICD release, base rate, segment or a new chart

Sign-off, Escalation & Export

Every finding has an owner. Review levels follow your identity-provider groups, for example Chart Reviewer, Chart Approval Manager and Medical Director, each with a target turnaround. Reviewers agree, disagree or escalate to the next level or a named person, and agreed findings leave through your own export profiles.

  • Named owners and a personal work queue, with people and groups synced from your IdP
  • In-app and email notifications that carry no PHI
  • Outside coding vendors, under a BAA, see only the findings assigned to them

Claim Payments

An N-way match on each claim line: claim ↔ its contract (fee schedule, percent of Medicare for doctor, lab and drug prices, and hospital stays by MS-DRG, per diem or stop-loss) ↔ Medicare’s price lists ↔ CMS’s NCCI edits. Out-of-network lines are checked at Medicare rates. Every line shows its formula and contract clause.

  • Paid below or above the agreement, with the clause and page to cite
  • Medicare price lists: Physician Fee Schedule, Clinical Lab, drugs at ASP + N%, MS-DRG
  • NCCI code pairs and unit limits; lines that cannot be priced exactly are shown as not priced, with the reason

Healthcare Ask AI & Agent Studio

Ask questions across claims, encounters, labs, medications, claim payments and clinical documents in plain English, set nightly alerts, and build your own apps without developers.

  • Claims + chart in one question
  • Governed, PHI-aware answers, every number traced to its source
  • Nightly alerts and Agent Studio apps
Who it's for

What applies to your organization.

Medicare Advantage plans use all of it. Provider groups, specialty practices and ACOs use the parts their data and contracts support, and we say plainly where something does not apply yet.

Regional & hospital-owned MA plans

“Know which of your risk dollars would survive a RADV audit, and whether you pay your doctors and hospitals what your agreements say.”

Everything: chart evidence, suspects, recapture, RADV, dollars at each member’s CMS rate, Matches CMS, claim payments, contracts and legal.

Blue Cross plans

“A second opinion on your current vendors, where every dollar shows its formula and its source.”

Everything, often beside existing risk and payment-integrity vendors: Matches CMS, the Model Output comparison and claim payments, with accuracy measured by your own coders.

PACE organizations

“Nearly all your revenue rides on risk scores, and you pay outside hospitals at Medicare rates. We check both every night.”

Risk scores on CMS’s PACE blend, ESRD and Part D apart, plus outside hospital stays and specialists checked at Medicare rates.

Special-needs, dual & smaller MA plans

“A risk-adjustment and payment check sized for a plan without a large analytics team, running every night.”

Everything, with ESRD and Part D worked out separately and recapture front and centre.

Doctor groups paid on risk scores

“Your income depends on documentation your doctors already did. We find what is missing and what an audit would take back.”

The coders’ daily worklist: find the record, review it, query the doctor, audit-ready. Plus the specialist and hospital claims you pay out of capitation, and your plan agreements.

Dollars and Matches CMS need the plan to share its MMR and MOR files.

ACOs (MSSP & ACO REACH)

“Make sure your benchmark reflects how sick your patients really are, backed by notes that hold up to review.”

Documentation accuracy, suspects, recapture, provider queries, audit-style readiness and coder QA. Strongest for REACH, where risk scores drive the benchmark.

No MMR dollars. Claims come from CMS’s CCLF files, picked up from your folder, or a database we connect to.

Specialty groups & clinics

“Is every plan paying you what your contract says?”

Claim payments and contracts from the practice’s side: every paid line against the fee schedule or the Medicare rate it points to, drugs at ASP + N% included, each shortfall with its formula and clause.

Paid amounts come from your 835 remittances, picked up from your folder, or a billing-system extract.

National insurers

“An independent, explainable check of your risk-adjustment and payment-integrity results, run inside your own cloud.”

A pilot on one contract or region: Matches CMS, the Model Output comparison and rule-change previews against your vendor’s or your own results.

At a glanceRisk adjustment & RADVClaim paymentsContracts & legal
Regional & hospital-owned MA plansFullFullFull
Blue Cross plansSecond opinionSecond opinionFull
PACE organizationsFullOutside hospitalsFull
Special-needs, dual & smaller MA plansFullFullFull
Doctor groups paid on risk scoresDollars need plan filesClaims you payFull
ACOs (MSSP & ACO REACH)No MMR dollarsRarelyFull
Specialty groups & clinicsNot applicableYour sideFull
National insurersPilotPilotFull

We read your files straight from your SFTP, network drive, SharePoint, OneDrive, Google Drive or S3 folder: CMS’s Medicare Advantage files (MMR, MAO-004 and Model Output), the 835 remittances payers send, and the CCLF claim files CMS sends ACOs. What we do not do: change a claim on our own (a person decides every finding) or run our own DRG grouper (hospital stays use the DRG billed on the claim).

Documentation gaps · PY2026Export for retrieval →
  1. Record needed
  2. Requested
  3. Received
  4. Analyzed
  5. Closed
  • M-20418 · Office visit · DOS 2026-03-14

    HCC 37 · HCC 329 · No chart on file

    HighRecord needed
  • M-11873 · Cardiology consult · DOS 2026-01-22

    HCC 226 · No current evidence

    HighRequested
  • M-30952 · Office visit · DOS 2026-02-05

    HCC 409 · Amputation status undocumented

    MediumReceived
  • M-09617 · Office visit · DOS 2025-12-09

    HCC 155 · Insufficient evidence

    LowAnalyzed
Returned chart for M-09617 matched to its claim and re-reviewed — finding now Supported
Documentation gaps

When the evidence is not in the chart, go and get it.

Unsupported findings and claims with no chart on file become one record request per encounter, ranked by HCC value, RADV sensitivity and date of service.

  • Filter and export a retrieval list for your vendor or provider outreach team
  • Re-import statuses from the vendor file; nothing is re-keyed
  • Returned charts are matched to the open request and re-reviewed automatically
  • Each request is timestamped at every stage, from record needed to closed
How it works

Evidence in. Reviewed action out.

Every diagnosis is reconciled across claims, encounters and the chart, evaluated against HCC rules and MEAT criteria, and classified into a finding a coder can act on — with the evidence ready for audit when it is approved.

  1. 1ConnectClaims · 835 remittances · ACO CCLF files · Encounters · Labs · Medications · Clinical PDFs · CMS MMR, MAO-004 & MOR · Agreements
  2. 2UnderstandDocument AI · Clinical concepts · ICD-10 · Member timeline
  3. 3ReconcileClaims ↔ Encounter ↔ Clinical evidence ↔ What CMS paid
  4. 4EvaluateHCC rules · MEAT · Current-year evidence · Agreement & Medicare rates · NCCI
  5. 5FindingsClassified, evidence-linked, ranked by impact, each with an owner
    SupportedUnsupportedMissing candidateHistoricalConflictNeeds review
  6. 6ActChart review & correction → Sign-off or escalation → Record request → Provider query → Export & audit evidence
Healthcare Ask AI

Ask across claims and the chart in the same sentence.

The same NL2SQL and Document AI engine behind Enterprise Intelligence, tuned for clinical vocabulary. Structured tables and unstructured notes are answered together, and every number links back to the rows and pages it came from.

ClaimsEncountersLabsMedicationsClinical PDFs & scansMember eligibilityCMS MMR, MAO-004 & MORClaim paymentsAgreements
  • Risk Adjustment

    Which reported HCCs lack current-year clinical evidence?

  • RADV

    Show every document supporting HCC 85 for this member.

  • Coding

    Which members have diabetes complications documented but not coded?

  • Suspects

    Which members have pharmacy or lab evidence of a condition nobody documented this year?

  • Payment integrity

    Which claim lines were paid below the agreement this quarter, and by which plan?

Connects to the systems your clinical data already lives in

FHIR R4 APIs, HL7 v2 feeds over SFTP or network drives, claims warehouses and document stores.

Governance

Designed for audit from the first query.

Every finding has a source

Member, encounter, document, page and quoted text are attached to each result. Nothing is asserted without evidence.

People make the call

AI proposes; coders agree, disagree, correct or escalate, and sign-off follows the review levels you set. Every decision is attributed and timestamped.

Full audit trail

Every chart read by AI (model, time and the exact output), every reading correction, Ask AI questions and answers, reviewer and QA decisions and exports are logged for compliance and RADV defence.

Read-only connections

Connectors read from EHR, claims and document stores. Corrections are kept beside the AI’s reading inside InferonIQ; the source chart is never edited and nothing is written back to a claim.

COMPLIANTHIPAAHIPAABuilt for HIPAA · BAA available
GDPRAligned · DPA available
TYPE IISOC 2IN PROGRESSSOC 2 Type IIIn progress
Payment integrity, contracts & legal

Was every claim paid what the agreement says?

The same deployment checks claim payments against your agreements and Medicare’s own price lists, reads the agreements themselves, and summarizes audit notices and disputes. Plans check what they paid; practices check what they were paid.

4-WAYMATCHCLAIM LINE99215 · $178.00AGREEMENTFee schedule §4.2NCCI EDITSNo editEXPECTED$189.00

Office visit, CPT 99215, matched four ways: the agreement’s fee schedule (§4.2, p. 7) sets $189.00, no NCCI edit applies, and the plan allowed $178.00. The line was paid $11.00 below contract, with the formula and the clause to cite. Synthetic data.

N-way claim match on every line, every night

  • N-way claim match on every line: claim ↔ agreement ↔ Medicare price list ↔ NCCI edits
  • Fee schedule and percent-of-Medicare terms read from each agreement, with the clause and page
  • Medicare price lists: Physician Fee Schedule by locality, Clinical Lab Fee Schedule, drugs at ASP + N%
  • Hospital stays: MS-DRG (the DRG billed on the claim), per diem and stop-loss
  • Out-of-network Medicare Advantage lines against what Original Medicare would pay
  • CMS NCCI edits: procedure-to-procedure pairs and medically unlikely units
  • Lines that cannot be priced exactly are shown as not priced, with the reason; nothing is estimated
  • A person decides every finding; nothing changes the claim

Ask payment integrity

  • Which claim lines were paid below the agreement this quarter, by plan?
  • Show NCCI potential overpayments by procedure pair
  • Which out-of-network lines were paid above the Medicare rate?
  • Which payer agreements renew in the next 90 days?
Clinician reviewing patient information

Clinical review and payment integrity, from one deployment.

Medicare Advantage plans, PACE organizations, provider groups and ACOs.

Not a second product. The same platform.

Healthcare Intelligence runs on the NL2SQL, Document AI, Agent Studio, workflow and governance layers that power Enterprise Intelligence — so revenue-cycle, supply-chain and contract teams can work from the same deployment.

Healthcare Intelligence — frequently asked questions

MEAT, V28, CMS-rate dollars, Matches CMS, recapture, chart chase, provider queries, claim payments, RADV and PHI

How do we know the findings and dollar values are right?
Evidence Assurance checks the program, not just the finding. Every night, each member's risk score is recomputed from your MMR and MAO-004 and compared with the score CMS paid (Matches CMS), and the RAF arithmetic equals CMS's own V28 scorer on 954 test members across all seven segments. The record itself is checked for signature, provider credential and record type, citing the CMS guidance; a second reviewer samples decisions, always including the high-value ones; and a value ledger tracks each finding from Identified to Realized, counting each member, HCC and payment year once. Every finding records the rules version that decided it, and a locked benchmark shows which cases change before you adopt a new rules version. No accuracy figure is claimed on your charts until your own coders have measured it.
What is MEAT in risk adjustment?
MEAT stands for Monitor, Evaluate, Assess (or Address) and Treat — the evidence a coder looks for in the visit note to show a condition was actually managed, not just listed. InferonIQ looks for that evidence in the assessment and plan, labs, medications and imaging, quotes it with the document and page, and does not accept a problem-list or history-only mention as support.
Does InferonIQ support CMS-HCC V28?
Yes. Every diagnosis is mapped to the CMS-HCC model for its payment year — V28 from payment year 2026 — with CMS hierarchies and interactions applied, using the official CMS model software and Rate Announcement. The tables stay current through a managed nightly sync, or you can upload and activate your own copy.
How is the RAF dollar value of a finding calculated?
InferonIQ scores the member with and without the finding under the payment-year model, then converts the RAF change to dollars the way CMS does: RAF change ÷ normalization factor × (1 − MA coding adjustment) × the member's own CMS rate for each month on your MMR, summed over the payment year. Members the MMR does not cover use your plan's base rate for 12 months. Part D (RxHCC) and ESRD each get their own figure, never added into Part C, and PACE enrollees are valued on CMS's PACE blend. Supported diagnoses show what is protected, unsupported ones what is at risk in an audit, and suspects the opportunity.
Do your figures match what CMS paid?
That is checked every night. Matches CMS recomputes each member's risk score from your MMR (the score and rate CMS paid on) and MAO-004 (the diagnoses CMS accepted), applying CMS's later corrections such as mid-year and final reconciliation and retroactive status changes, and explains every member that differs. The condition-by-condition check then compares each condition CMS counted in your Model Output (MOR) file with the chart evidence: confirmed, RADV exposure (CMS counted it and the chart does not support it) or missed revenue (the chart supports it and CMS did not count it). CMS files can be uploaded or picked up automatically from your SFTP, network drive, SharePoint, OneDrive, Google Drive or S3 folder.
What is recapture?
Recapture lists last year's conditions, from the diagnoses CMS accepted on MAO-004 or last year's accepted chart findings, that no qualifying visit has documented yet this year, with the dollars at risk next year, plus members with no qualifying visit within the rule you set. They sit in the Documentation Gaps worklist and are exported to your retrieval or outreach team the same way.
What does the claim payments check do?
It is an N-way match on every paid claim line. Each line is checked against the agreement that governs it: its fee schedule, a percent of a Medicare price list (Physician Fee Schedule with locality, Clinical Lab Fee Schedule, drugs at ASP + N%), or hospital-stay terms (MS-DRG, per diem, stop-loss). Out-of-network Medicare Advantage lines are checked against what Original Medicare would pay, and CMS's NCCI procedure-to-procedure and unit edits catch unbundled codes and excess units. Every line shows its formula and the contract clause and page; a line that cannot be priced exactly is shown as not priced, with the reason. Hospital stays use the DRG billed on the claim. A person decides every finding, and nothing changes the claim. For hospital networks, Enterprise Intelligence runs the same kind of N-way match on supplier invoices: invoice, PO, receipt and GPO or contract rate.
Can a practice check whether plans paid it correctly?
Yes. Specialty groups and clinics use the claim payments check from the practice's side: was every paid line what the contract says, including drugs at ASP + N%? The paid amounts come from the 835 remittance files the plans send, picked up every night from the practice's SFTP, network drive, SharePoint, OneDrive, Google Drive or S3 folder, or from a claims extract or database from its billing system.
Does it work for PACE organizations and ACOs?
PACE organizations get the full risk-adjustment workflow, with PACE enrollees valued on CMS's PACE blend and ESRD and Part D worked out separately, plus checks of outside hospital and specialist claims at Medicare rates. ACOs (MSSP and ACO REACH) use documentation accuracy, suspects, recapture, provider queries, audit-style readiness and coder QA; MMR dollars and Matches CMS do not apply, because ACOs do not receive the Medicare Advantage monthly files. ACO claims are read straight from CMS's CCLF files (Part A, Part B and DME, with cancellations and adjustments resolved to the final claim and MBI changes followed), picked up from the ACO's folder, or from a database InferonIQ connects to.
What is a chart chase, and how does InferonIQ help?
A chart chase is the work of retrieving medical records from provider offices to support or find diagnoses. InferonIQ builds the list for you — claims with no chart on file, charts that do not support the claim, and conditions only pharmacy or lab data shows — ranks every request by audit risk and dollar value, exports it for your retrieval team or vendor, re-imports statuses, and matches returned charts back automatically.
Can pharmacy and lab data find suspect conditions?
Yes. A fill such as apixaban or donepezil, or a lab result such as eGFR below 60 or HbA1c of 6.5% or more, that implies a risk-adjusting condition no claim carries that year becomes a chart request or a provider query, with the evidence and the dollar value. Pharmacy and lab data can come from a connection to your systems or from a CSV extract you upload. These are prompts for review, never codes.
How do provider queries work? Is this CDI?
When a note does not support a claimed condition, or pharmacy and lab data point to a condition nobody documented this year, InferonIQ drafts a non-leading query to the treating provider: the clinical indicators, a question that asks for clinical judgment, and options that always include another diagnosis, not present and unable to determine. Providers never see HCCs or dollar values. Queries are exported or answered in the app and close automatically once a reviewed chart documents the condition. It supports your clinical documentation improvement (CDI) and in-year suspect programs; it does not replace your CDI team.
Does InferonIQ code charts automatically?
No. AI reads the chart and quotes it; ICD-10 to HCC mapping, hierarchies and dollar values come from CMS files and deterministic rules; and a coder decides each finding. If you choose, Supported findings above a confidence floor can be auto-accepted; the floor is calibrated every night to how often your coders agree with the engine, findings below it always go to a coder, and QA samples those above it. Auto-accept is off until you turn it on. Nothing is written back to a claim.
What happens when the AI misreads a chart?
A coder fixes the reading on the chart review screen: patient name, date of birth, member ID, date of service, rendering provider or record type. The correction is kept beside the AI's original reading, which stays on record, and the chart itself is never edited. Saving re-matches the chart to the member and claim at once, closes pending findings the old reading raised that the corrected one no longer supports, and keeps decisions already made. Identity is still checked, so a member ID whose name and date of birth disagree stays unmatched. Every correction is audited.
How are findings assigned, signed off and escalated?
Every finding has an owner: a person or a review level. You define the levels, for example Chart Reviewer, Chart Approval Manager and Medical Director, each bound to a group in your identity provider (Entra ID, Okta or Google, through SCIM or single sign-on) and each with a target turnaround. Reviewers agree, disagree or escalate to the next level or a named person, and the new owner is notified in the app and by email; healthcare emails carry no PHI. A second reviewer samples decisions for QA, always including the high-value ones, and agreed findings are exported through your own export profiles.
Can an outside coding vendor work in InferonIQ?
Yes. Outside coders sign in as external users, with a BAA on file and within an access window you set, and see only the findings assigned to them. They can decide and escalate, but cannot reassign work or see your staff directory.
How does InferonIQ help with RADV audits?
Every finding is traced from member to encounter, document, page and quoted evidence, with the reviewer's decision attached. Unsupported diagnoses surface before an auditor finds them, dollars are split into safe and at-risk, an audit pack can be exported per finding, and the Compliance Report gives auditors a PDF. The Model Output comparison shows which conditions CMS counted that the chart does not support. Legal Intelligence summarizes RADV audit notices and dispute documents with their deadlines.
Which data sources does it connect to?
EHRs over Epic, Oracle Health, FHIR R4 and HL7 v2; claims warehouses and databases over JDBC or API; document stores for charts; your CMS files (MMR, MAO-004 and MOR) by upload, and those files plus 835 remittances and ACO CCLF claim files picked up from SFTP, network drives, SharePoint, OneDrive, Google Drive or S3; payer and provider agreements; and CSV upload for pharmacy and lab extracts. Connections are read-only.
Will you sign a BAA?
Yes. We sign a Business Associate Agreement with you, and every vendor that can see PHI signs one with us, before any real patient data is loaded. Demos and trials run on synthetic data.
Do you send PHI to AI models?
Only what the task needs. When writing SQL the model sees table structure, never patient records. Before it reads a chart header or summarises an Ask AI answer, names, dates of birth and IDs are masked as placeholders, and the real values are restored only in the answer you see. Clinical text a coder needs is read by approved AI providers under BAA and zero data retention, and is never used to train models. Coding and payment decisions are made by CMS tables and rules, not the model.
Where does our PHI live?
In our managed cloud, PHI is stored per tenant, encrypted and access-controlled, under a BAA. For maximum control, run InferonIQ in your own cloud (BYOC) with your own AI account (OpenAI, Anthropic or Azure OpenAI): PHI never reaches InferonIQ, which receives only license checks. Either way, every access and decision is logged.
Does InferonIQ support ACA (HHS-HCC) risk adjustment?
Not today. InferonIQ is built for Medicare Advantage risk adjustment under the CMS-HCC model.

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See which of your risk dollars would survive a RADV audit.

We start on synthetic data: every score checked against what CMS paid, every condition against the chart. When you are ready, a scoped pilot runs on your own MMR, Model Output files and charts, under a BAA or in your own cloud, and your coders score it.